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Showing 46 reviews

February 09, 2021

SALES VISIT - USED

xxxx jd byrider the one in bridgeview sold me van second day check engine light came on. Then $1300 worth of work in 5 months of have the van so had pay triple price for the value of the van. $700 loan and day check engine light came on. Then $1300 worth of work in 5 months of have the van so had pay triple price for the value of the van. $700 loan and now additional 1400 to fix the van I am not driving and have to tow it to them for additional 100. Told van was fixed but would start up after turning key for 4 months had this problem was told it was fixed but wasn't . Every time it get cold would not start had me and my daughter on the side of the highway for 6 hours waiting to be picked up in 10 degree weather she got cov.19 after that I lost my job cause the van wasn't reliable. So xxxx them as a staff company and whole More

by Michael booker

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

Employees Worked With

Store manager and auto repair manger

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Helpful 0

July 31, 2020

SALES VISIT - USED

Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

by Dave Peters

Recommend Dealer

Yes

Employees Worked With

Karan

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Helpful 0

June 23, 2020

SALES VISIT - USED

Be aware!! This place is awesome with all the bells and whistles until you sign the contract then you're treated much different. The customer service is awful. Theyre taking advantage of people that are al whistles until you sign the contract then you're treated much different. The customer service is awful. Theyre taking advantage of people that are already financially unbalanced by charging insane interest rates on high mileage cars with very basic repair warranties. My most recent visit was for 5 things and 1 was the transmission and of course nothing was covered. I basically paid a $50 deductible for transmission fluid and when I arrived to pick my vehicle up, my tire was on a flat and the service center had closed. Just please do your research as I should have. More

by blessings247

Recommend Dealer

No

Employees Worked With

Service and Customer Service

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Helpful 0

June 04, 2020

SALES VISIT - USED

Sarah was very instrumental in helping with getting the vehicle that I wanted, at the price that I wanted, even as far as getting a new battery in the vehicle so that it would start and run. Very satisfied vehicle that I wanted, at the price that I wanted, even as far as getting a new battery in the vehicle so that it would start and run. Very satisfied with the service at Byrider. More

by mark_carcare

Recommend Dealer

Yes

Employees Worked With

Sara, Jen.

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Helpful 0

May 27, 2020

SALES VISIT - USED

Very helpful, very accommodating & very clear. I literally can’t say enough nice things, everything went perfectly! Also the CNC associate was super duper awesomeness! literally can’t say enough nice things, everything went perfectly! Also the CNC associate was super duper awesomeness! More

by qgiinc17

Recommend Dealer

Yes

Employees Worked With

Sarah

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Helpful 0

March 06, 2020

SALES VISIT - USED

They were friendly and gave me all the information on the car that I asked For. It wasn’t about a sale but about meeting my needs and helping me get the best service. car that I asked For. It wasn’t about a sale but about meeting my needs and helping me get the best service. More

by Alyceail119

Recommend Dealer

Yes

Employees Worked With

Sara

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Helpful 0

February 03, 2020

SALES VISIT - USED

Quick and affordable oil change. I been getting my oil changed with the company since 2018. It’s always a pleasure to get great service!!! changed with the company since 2018. It’s always a pleasure to get great service!!! More

by Roshundadp

Recommend Dealer

Yes

Employees Worked With

Jim

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Helpful 0

January 26, 2020

SALES VISIT - USED

Ask for Sarah. Excellent experience. I’m a single mom. It was so nice to be treated with the utmost integrity. My approval process was so easy. I drove home with my new car within 2 hours. Thank you!! It was so nice to be treated with the utmost integrity. My approval process was so easy. I drove home with my new car within 2 hours. Thank you!! More

by Kelly

Recommend Dealer

Yes

Employees Worked With

Sarah Tison & Rich (Manager)

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Helpful 0

January 07, 2020

SALES VISIT - USED

Glendale heights dealership JD BYRIDER was great, Rich worked with me every step of the way, on the phone til I came in, everyone was pleasant and friendly, they were all awesome, I will refer people to t worked with me every step of the way, on the phone til I came in, everyone was pleasant and friendly, they were all awesome, I will refer people to this dealership More

by Landt

Recommend Dealer

Yes

Employees Worked With

Rich

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Helpful 0

December 23, 2019

SALES VISIT - USED

The worst place to do business with the cars suck and un safe and by the way they took my car just over the weekend because I'm behind they thought I was hiding the car they had a investigator call me and h safe and by the way they took my car just over the weekend because I'm behind they thought I was hiding the car they had a investigator call me and had one call my wife and bug her and she is not even on the car and my car is a pice of xxxx the shocks are bad and the seat belts are missed up the dont lock in place and the driver seatbelt has a cut in it it was that way when I bought it about 1 to 2 years ago I told them about it and they said not there problem More

by sskarz1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

Employees Worked With

They dont work there anymore who help me

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Helpful 0

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